Support Coordination and Plan Management, What's the difference?

A frequent question that pops up and seems to have confused most of us has been over the differences between Plan Management and Support Coordination. While both are services that help you utilise your NDIS Plan, they offer separate supports. At AlliedHealth Ability services we've seen first-hand how invaluable both can be in managing your NDIS plan successfully. In this week's blog, we'll dive into the differences between the two and how they can work for you.

The fundamental difference between Plan Managers and Support Coordinators is: A Plan Manager can help with the financial and administration side of your plan, whereas a Support Coordinator can help manage your supports and providers.

Support Coordination

When you enter the world of the NDIS, you or your nominee becomes accountable for understanding how the plan will work, securing support and service providers and connecting with the community to achieve the goals outlined in your plan. However, if deemed 'reasonable and necessary', you can access a Support Coordinator to do all this as part of your funding.

Support Coordinators will work with participants and their carers to unite them with appropriate service providers and supports. A good support coordinator will also assist you in strengthening your capacity to exercise choice and control in coordinating supports and participating in the community.

A Support Coordinator will:

● Help choose supports and providers.

● Arrange support/service assessments.

● Support you in preparing for your plan renewal/review.

● Speak with your Plan Manager to designate funding.

● Connect with social events and the community.

● Manage Service Agreements

Plan Management

Plan Management refers to one of the ways you can arrange for your services to be paid and works primarily as an intermediary financial function. Following plan management, you'll work together with a registered NDIS plan manager of your choice. AlliedHealth offers plan management services to assure you'll gain the freedom granted by self-management yet experience the comfort of no administrative burden.

Plan management includes:

● Access to purchase supports from non-NDIS registered providers.

● Plan Manager will receive and pay invoices.

● Ability to negotiate with providers with pricing never exceeding the NDIS price guide.

● Monthly statement of expenditures and budget totals provided to participants.

● A partner in navigating the NDIS and someone to help you make the most value out of your funding.

At AlliedHealth Ability Services, we strive to work closely with your Support Coordinator to ensure you can make the most of your NDIS funding and worry less about being burdened with admin work. Our team of professionals are committed to achieving excellence in all aspects of our work with your wellbeing being our utmost priority.

If you'd like to speak with someone about how you can benefit from Plan Management or Support Coordination, give our friendly team a call on 1300 70 22 16.